- When will I receive the product after placing an order?
The processing for order will take minimum 24Hrs Processing + Delivery Days usually takes 5-10 days to reach to your location. However, it can get delayed if there are lockdown restrictions in the delivery location. Express delivery available on special requests.
2. Is COD payment available?
Yes, we offer COD with minimum charges per order and Free Pan India Delivery.
3. Can we get pictures of products?
You can get all our photos on our detail product pages, Instagram ID or DM us: @hopepunk.in
4. What are different modes of payment available?
We have COD as well as Online payment options which is powered by razorpay and cashfree payment which is secure safety of ur credentials.
5.How to cancel my order?
The customer can cancel the order within 1-2 hours after placing an order. The order once shipped cannot be cancelled.
6. What is the return policy?
We don’t have any return policy. However, we do provide a new product in case of damage. Exchange is available on all our T-Shirts.
7. What is the material of t-shirts?
The t-shirts are of 100% Super Combed Cotton material.
8. How can we track our order?
A link is provided on our website after you place an order. You can easily track your order from there.
9. What if the products are damaged?
If your products are damaged at the time of delivery, we would provide you with a new product.
11. What if the payment is deducted and the order is not placed?
If the payment is deducted from your account, Please write us on email@example.com with your Payment/Transaction Id. We will update it from our end.
12. What if I have any other issues?
- Please write us on firstname.lastname@example.org We will immediately answer all your queries.